Equinutritive will gladly accept returns for items that are in an 'as new' condition within 7 days from the date of receipt. The items must be new in condition and appearance and free from damage, hair and dirt. Items must have been purchased directly from equinutritive.com. Should the customer wish to cancel an order within 14 days of purchase, a refund will be issued to the customer. Items not purchased directly from equinutritive.com must be returned to the place of purchase.
Before sending an item back for return, be certain that the item is free from damage, dirt and hair and in a resellable condition.
Unit 13 Loughside Industrial Estate
To make an exchange, please follow the above return process, and then place a new order for the items you would like. Exchanges are handled as separate transactions. Your return will be refunded to your credit card and your new order will be charged to your credit card.